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How Our Legal Framework Applies to Your Account

Using bdt98 means your account activity, wallet transactions through bKash, Nagad, or Rocket, and access to our sports and casino sections are all governed by the terms set out here.

Jurisdiction-dependent accessbKash, Nagad, Rocket account conditionsAccount holder obligationsRegional eligibility appliesPolicy contact available
bdt98 How Our Legal Framework Applies to Your Account
HOW WE HANDLE POLICY

Data, Security and Your Account Rights

Your account security and the integrity of your data sit at the centre of how we operate. Every piece of information you submit — from your registration details to the bKash or Nagad number you link for withdrawals — is handled with strict access controls. We do not sell personal data to third parties, and we do not use your wallet history for purposes outside account management and payment verification. You have the right to request a copy of the data we hold, ask for corrections, or request account closure at any time through our support channels.

Data Retention

We retain account and transaction data for the period required by applicable law. After account closure, data is archived and access is restricted to compliance purposes only.

Cookie Policy

Our site uses session and analytics cookies. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain account and lobby functions.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP or PIN with anyone — including anyone claiming to represent bdt98 support.

Change Requests

To update your registered email, mobile number, or linked wallet — bKash, Nagad, or Rocket — submit a change request through the Help section with your identity document attached.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a specific question about how our legal terms apply to your account — eligibility, wallet conditions, data held on file, or a request to close your account — our support team handles these through the channels below. Response times vary, but legal queries are escalated separately from general account help so they reach the right team.

Live Chat Open the chat window from any page on bdt98. Raise your legal query directly and our team will escalate it to the compliance desk if needed.
Email Support Send detailed legal or policy questions by email. Include your registered account name and the bKash, Nagad, or Rocket number linked to your wallet.
Account Help Centre Log in to your account and navigate to Help to submit a formal request regarding terms, data access, or account closure through the support form.

Common Questions About Our Legal Terms

These are the questions we see most often around account eligibility, data rights, and how our terms apply to wallet use in Bangladesh. If yours is not listed here, contact us directly through the support channels above.

Access depends on your local law and the eligible region you are in. We do not confirm legality for individual locations — check your local regulations before opening an account.

Your data is archived after closure and kept only as long as applicable law requires. It is no longer used for account operations and access is restricted to compliance review only.

Yes. Submit a data access request through the Help section in your account or by email. Include your registered name and the wallet number — bKash, Nagad, or Rocket — linked to your account.

Wallet verification confirms that the account holder and the payment source are the same person. Mismatched names are flagged during withdrawal review and can delay or block the transaction.

Sharing login credentials, using another person's wallet, accessing the platform from a restricted jurisdiction, or providing false identity information all constitute breaches. Any of these may result in suspension.

Log in, go to Help, and submit a correction request with supporting documentation. Changes to linked wallet details — bKash, Nagad, Rocket — also require a valid identity document for verification.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.