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How bdt98 Handles Your Personal Information

Your account details, wallet activity and browsing behaviour on bdt98 are handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Account data protectedbKash, Nagad, Rocket wallet privacyNo data sold to third partiesJurisdiction-aware policyContact us to request changes
bdt98 How bdt98 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect, Store and Manage Your Account Data

We apply security measures at each layer of your account — from the moment you log in to the point a withdrawal reaches your Rocket or Nagad wallet. Data handling is not a background concern here; it shapes how we build account flows, verify transactions and respond to access requests.

Encrypted Account Access

Your login session is protected by SSL encryption. Account access uses OTP verification tied to your registered mobile number, so a password alone is never enough to enter.

Wallet Data Retention

Transaction records for bKash, Nagad and Rocket payments are kept for the period required by applicable financial compliance rules, then deleted or anonymised from active systems.

Cookie and Session Controls

We use session cookies to keep you logged in and remember your lobby position. Persistent cookies store preferences only. You can clear them from your browser without losing your account.

Data Access Requests

You can ask us at any time what personal data we hold, request a correction or ask for deletion of non-essential records. We verify your identity before acting on any such request.

PRIVACY CONTACT PATHS

Reach Us About Your Data and Privacy Rights

If you want to review what data we hold on your account, request a correction or ask us to delete specific records, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Team online

Live Chat

Start a live chat session from any page on bdt98. Mention your account email and state your privacy request clearly so the agent can log it immediately.

Email Support

Send your data request or privacy concern to our support email address. We aim to acknowledge every privacy email and work through it in order of receipt.

Account Help Centre

Log in to your bdt98 account, go to the Help section and submit a privacy ticket. This creates a reference number so you can track the status of your request.

Common Questions About Your Privacy on bdt98

Here are the questions we hear most often about data, account privacy and your rights as someone who uses bdt98. If something is not covered here, contact support through live chat or email.

We collect your name, email address, phone number and the payment method you register — bKash, Nagad or Rocket. We also log your device type and IP address for security purposes.

We record transaction references for compliance, but full wallet credentials are not stored on our servers once a deposit or withdrawal has cleared through bKash, Nagad or Rocket.

Yes. Contact support via live chat or email with your account details and a deletion request. We will confirm what can be removed under applicable law and act on it promptly.

We share data only with payment processors that handle your bKash, Nagad or Rocket transactions, fraud-prevention services, and authorities where local law requires it. We do not sell your data.

Session cookies keep you logged in and remember your lobby position. You can clear cookies from your browser at any time. Some account functions may behave differently without session cookies active.

We keep your account and transaction data for the period required by applicable financial and compliance rules. After that, records are deleted or anonymised. Contact us for specifics about your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.